Privacy Policy

Information You Provide

We collect information you voluntarily submit when registering, filling out forms, or contacting support. This includes your name, email address, phone number, and any other data you choose to share. We do not request or store sensitive categories such as racial or biometric data. All user‑provided information is encrypted in transit and at rest.

Automatic Data Collection

Our systems automatically record technical details like IP address, device type, browser version, and pages visited. We use cookies and similar tools to remember your preferences and analyze site performance. This data is aggregated and anonymized for reporting and optimization. You may disable cookies in your browser, but some features may not function properly.

Purpose of Processing

We process your information to deliver services, improve functionality, and personalize content. Support inquiries are handled using the details you provide to ensure timely resolution. Aggregated analytics inform product enhancements and marketing strategies. We never use personal data for unsolicited marketing without explicit consent.

Legal Justification

Processing is based on consent, contractual necessity, compliance with legal obligations, and legitimate interests. Consent is obtained at the point of data collection and can be withdrawn at any time. Contractual necessity covers activities required to provide paid or free services you request. Legitimate interests include maintaining security and improving user experience.

Third‑Party Sharing

We may share data with third‑party service providers who assist with payment processing, hosting, and analytics under confidentiality agreements. No personal information is sold or shared for third‑party marketing. Legal disclosures may occur if required by law or to protect our rights. In structural changes such as mergers, data may transfer under equivalent privacy commitments.

Data Retention

Personal data is retained only as long as necessary for service delivery and legal compliance. We periodically review our retention schedule and delete or anonymize data that is no longer needed. Backup archives may retain data for a short additional period. After deletion, data cannot be retrieved.

Security Practices

We employ industry‑standard safeguards, including encryption, access controls, and intrusion detection systems. Regular security audits and vulnerability assessments are conducted. Staff access is restricted based on role and necessity. While we strive for robust security, absolute protection cannot be guaranteed.

Your Rights

You have the right to access, correct, or delete your personal data, as well as to restrict or object to processing. You may also request a copy of your data in a structured, machine‑readable format. To exercise these rights, contact our privacy team. We will address your request in accordance with applicable law.